Customer Support Team

Dear Customer:

Thank you for contacting our customer support team. We highly value your feedback and inquiries, and we will respond to your message as soon as possible.

Before contacting us, please check our FAQ page as you may find the answer to your question there. If you are unable to find a solution, our customer support team is here to assist you.

Please provide as many details as possible in your inquiry, such as your order number, product name, and the issue you are experiencing. This will help us to better understand your problem and resolve it as quickly as possible.

Our customer support team operates from 9:00 AM to 5:00 PM, excluding weekends and holidays. We will respond to your email or message within 24 hours, but please note that some issues may take longer to resolve, and we will do our best to get back to you as soon as possible.

Finally, please do not hesitate to contact us, as our goal is to make your shopping experience pleasant and hassle-free. We appreciate your support and trust, and we look forward to providing you with high-quality customer support service.

Best regards,

The Customer Support Team

Contact us

email : liujinfeng@philomenan.com
address : 1 William Prance Road, Plymouth, PL6 5ZD, United Kingdom
phone call : +447476871402